Exchange & Returns

We recognize that selecting the appropriate product is crucial. If you are not fully satisfied with your purchase, we have implemented a clear and concise return policy. The following points summarize essential information regarding our policy:

Eligibility for Returns: Products may be returned within 7 days from the date of delivery. Items must be returned in their original condition, with all accessories, manuals, and packaging included.

Return Process: To initiate a return, please reach out to our customer support team within the designated return period. Our representatives will assist you in navigating the return process and will provide a Return Authorization (RA) number. Please ensure that the item is securely packaged and prominently display the RA number on the exterior of the package.

Refunds and Exchanges: Upon receipt of the returned item and its verification for compliance with our return conditions, we will proceed with either a refund or an exchange. Refunds will be issued to the original payment method, while exchanges will depend on product availability.

Return Shipping Costs: Customers are responsible for return shipping costs, except in instances where the return is a result of our error or pertains to a defective product. For such cases, please contact our customer support team to facilitate the arrangement of a return shipping label.